10 Steps To Adding 1 Million Customers
1. Send Emails That Sell
We help you get the flows right to convert leads, save abandoned carts and win back lapsed customers. Our AI tool gives you suggested subject lines and, unlike the leading software, our device previews will show you exactly how the email will look.
2. Avoid The Spam Folder
We have partnered with Postmark to get you the best deliverability in the industry so that you'll get around 10% more of your emails getting into the inbox rather than disappearing into the junk folder. Try today to see how much your open rate increases by.
3. Send At The Right Time
An extra 1% of your emails being opened on every send adds up to a big gain. Our AI analyzes each customer’s habits and sends the email on the best day at the best time for each subscriber rather than treating the whole list the same as other software does.
4. AI Product Recommendations
Upgrade to Machine Labs and get better product recommendations than other email products. You’ll benefit from the same deep machine learning as used on amazon.com to get higher click rates and more conversions.
5. Stop Customers Leaving
We can detect when a potential customer is about to leave your website and show them a popup to give them an offer or get their email address. Grow your list more than 10x faster than a conventional newsletter signup link.
6. Sell to Unsubscribes
7. Perfect Your Product Range
Discover your gateway and terminal products (leading to best and worst lifetime values), remove the most refunded products and go big on the most re-ordered. Learn what products have the highest conversion rate on your email marketing.
8. Sell Excess Stock
End of season, size fragmentation or use by dates can all mean particular products need to be sold quickly. Our AI will find the right customers for your excess stock and for clothing brands you can also segment by size.
9. Works With Your Apps
Over 3,000 integrations available so Machine Labs can join your team and work with your other apps. You could get contacts from Typeform or make sure customers with an open support ticket don’t get marketing emails or work with Google Spreadsheets.
10. What Do Your Customers Think?
Check how your shipping, customer service, product range and quality compares to your competitors so you know what needs to be fixed and where you’re doing great. A word cloud shows what your customers are thinking.
Get your emails into the inbox
There’s no point sending a beautiful email with a great offer if it ends up in the Spam folder. Machine Labs will get more of your emails into the inbox and opened.
We have partnered with Postmark to send your emails. We carefully tested the competition and found that Postmark were the best for getting mail delivered to the inbox with up to 11% more email avoiding the spam filters.
All of your customers have different schedules so they should be emailed at different times. Our AI analyzes each customer and chooses the best time for each person to maximize your open rate – rather than sending to the whole list at the same time.
A great subject line helps get your email opened. Our AI will give you suggested subject lines and the split test features helps you to find the best performing lines.
Segment and personalize to sell more
Rather than leaving you to create your own segments we provide you with 52 standard segments setup and ready to go.
Segments are available for location, engagement, customers who respond to offers and regular refunders who you might want to avoid. Clothing and fashion brands can add custom segments for size.
We offer AWS Personalize for product recommendations. This is the same AI deep learning model that is used on Amazon.com. There’s also a stock clearance segment which will allow you to find the ideal customers to buy a particular product.
Recruitment, retention and reactivation
Let us guide your thru the workflows for recruiting, retaining and reactivating lapsed customers. We’ll show you exactly what you should be doing.
Workflows are available for converting leads into customers, saving cart abandonments and welcoming new customers.
There’s also support for rewarding your VIP customers to make them feel valued.
The trigger for buying your product can often be something that happens at the same time every year, so our order anniversary automation can help you get the sale every time.
Unlike our competitors, we integrate with multiple Shopify stores at once allowing you to seamlessly toggle between each database marketing dashboard to see how all your stores are performing.
What our customers say
Excellent app. So happy to have found this! I used to spend four times as much on an email system, this one does the best. Fastest customer service located in Scotland, best time to reach is in the am. I love the GIF option, it makes my emails so cute. I add my rows, add my options, can make segments and templates and save them. It's an easy read admin and easy to find my sales report and customers coming in under my amazing pop up! I am so in love with this app.
Debra JamborDebra's Passion Boutique
Great app Easy to use And suitable for anyone who wants to send emails to customers And very convenient in price
Christin LalkiOne piece jewelry
I am using this app to begin email marketing campaigns with my client list. I researched other email marketing systems (Mail Chimp, Get Response, Sales Handy) and other apps that connect with Shopify. Machine Labs is by far the easiest set-up with my store as well as the most user-friendly to build campaigns. Their reports are extremely detailed as well.
Melanie GreskovichMMG Gifts
One of my favorite apps here on the Shopify store! The overall UI design and options for setting up automations is far more advanced and intuitive than other email apps I've tried. I actually enjoy using it a lot. Their support team is amazing. I've had to reach out to them a few times and they're always been super responsive and able to resolve my problems quickly! Highly recommend if you're looking for a well-designed app for managing emails.
Haley BrownMermaid Scrub Shop
We just started and so far we love it. Great job Machine Labs. The app is very easy to install. Thank you! ...
Guerby JosephJoseph's Tea
I use this app for all my e-mails & have found the team SO helpful. I moved over from Mailchimp & loving the integration with Shopify. Really great to add the products straight to my e-mails when designing & track the activity with my store. The automation feature & scheduling are also great features.
Camilla GobournCantik by Camilla
Machine Labs has completely transformed my email marketing! The app is so intuitive and the step-by-step prompts are incredibly simple — I had my first email campaign out within half an hour. It's so easy to move content boxes around, add in images and videos, and make sure the branding is all in line with your store. I can't go back to any other campaign manager now!
The app is really intuitive. It's a very easy platform to navigate and it's so easy to get your campaign started in no time. The interface is very neat and the support team is also very attentive and reliable. I highly recommended Machine Labs!
Machine Labs has allowed us to understand which online and offline marketing campaigns are converting the best, all in one straightforward dashboard, and it’s been hugely valuable for us.
Bill DobbieRaasay Distillery